These Terms & Conditions govern your use of our website bobbyboys.co.nz (“Website”) and the purchase of our products and services (“Services”). By using our Website, you agree to these terms.

1. Updates

We may update these Terms & Conditions at any time by posting the new version on our Website. Continued use of our Services means you accept the changes. If you don’t agree, you must stop using our Services.

2. Accounts & Personal Information

  • To purchase from our Website, you must be 18 or older, live in New Zealand, and provide accurate personal details.

  • We handle your information in line with the Privacy Act 2020 and our Privacy Policy.

3. Orders, Price & Payment

  • Placing an order is an offer to buy; we accept once we confirm by email.

  • All prices are listed in New Zealand Dollars (NZD) and all prices include GST unless stated otherwise.

  • Products are subject to availability and may vary by location.

  • We may limit purchase quantities and cancel orders at our discretion (including after acceptance).

  • Payment is taken when we accept your order.

  • We aim to dispatch orders within 7 business days, but delivery times are estimates only. We are not liable for delays outside our control.

4. Promotions & Discount Codes

  • Promo codes may have additional terms, limited validity, and apply only to eligible full-priced items.

  • Codes are single-use, non-transferable, and not redeemable for cash.

  • Only one code can be used per order.

  • If you return an item purchased with a code, the discount will be deducted from your refund.

5. Cancellations

  • We may refuse or cancel orders if a product is unavailable, listed in error, or affected by a technical issue.

  • This applies even if your order has been accepted.

6. Cookies

Our Website uses cookies to improve your experience. You can block them in your browser, but some features may not work.

7. Third-Party Links

Our Website may link to third-party sites. We are not responsible for, or endorsing, their content.

8. Consumer Rights

Your rights under the Consumer Guarantees Act 1993 (CGA) and Fair Trading Act 1986 (FTA) apply in addition to these Terms.

  • Products must be safe, of acceptable quality, and match their description.

  • Guarantees don’t apply if goods are misused or damaged by you.

9. Liability

We do our best to provide accurate information but cannot guarantee it. To the fullest extent permitted by law, Bobby Boy’s is not liable for any loss, damage, or delay caused by:

  • Website errors or inaccuracies

  • Viruses or malicious code

  • Product unavailability or delays

  • Third-party providers or delivery agents

  • Events outside our control

10. Communications

By providing your email or phone number, you consent to receive marketing communications. You can unsubscribe anytime.

11. Intellectual Property

All Website content is owned by us or our licensors. You may not copy, reproduce, or use it without our written consent.

12. General

  • These Terms & Conditions (and our Privacy Policy) form the full agreement between us.

  • Our Website is for New Zealand residents. If you access it overseas, you do so at your own risk.

  • These Terms are governed by New Zealand law.

13. Promotions

Online promotions apply only at bobbyboys.co.nz. They cannot be combined with other offers or applied after checkout.

Contact Us

If you have any questions, contact us at:
Email: brooke@bobbyboys.co.nz

Terms & Conditions